How to get assistance

Nobody said it was easy. Oh, wait, I did. Well, playing bingo, games and casino online is easy, but know that you have options in case there are questions you want answered.

I am sure you have heard the word call center, and I’m sure your connotations are not positive. Most bingo rooms invest substantially in a well functioning customer service center, where your questions are actually answered and where your technical problems are actually fixed. My experiences so far have been surprisingly good, and I can’t say the same for my plumber.

But contacting the customer service center is actually the “last way out” when you have tried everything else and can’t figure out what you are doing wrong.

By “everything else” I’m referring to standard quick-fixes; each of them is probably even a chapter name in intelligent literature like “PC for dummies”:

  • Restart your browser
  • Restart your computer
  • Restart your modem
  • Clear your cookies

Still no good? What’s the matter with you he he. But now you should probably consider asking for assistance. If they have live chat, I would recommend that. It’s like chatting in the bingo room, only with people who are trying to help you, not your enemies in the race of yelling BINGO.

If there is no live chat, some rooms like e.g. Ladbrokes offers phone support which should not require further explanation.


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